Administrative
Customer Service Course
![people-working-call-center people-working-call-center](https://eimecenter.com/wp-content/uploads/2024/01/people-working-call-center-scaled.jpg)
Course Content:
- Customer service concept
- How to start communicating with customers correctly
- How to provide the appropriate solution to the customer
- How to terminate and connect the service correctly, and it will be implemented in a workshop
- Different methods and techniques of dealing with customers
- Sales techniques
- The course offers two lectures dedicated only to practical application and implementation
At The End Of The Course You Will Be Able To:
- Communicate properly with customers
- Provide appropriate solutions for the client
- Have full knowledge of sales technology
Basic Requirements For This Course:
- The course does not require any basic requirements to join
Course Features:
- Continuous follow-up through the WhatsApp group from the center and the lecturer even after the course ends
- Soft Copy material can be requested at any time
- A certificate from the center that proves your attendance
- Interactive training
- Distinguished lecturers in the field
- Fully equipped halls
Course Duration:
- 8 lectures, each one is two hours long
- The total number of hours is 16 hours
Course Features
- Category Administrative
- Class Sizes 15
- Course Duration 16 Hours
- Day of week 2 Days
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